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November 29, 2022

Why is My Refrigerator Working but Freezer Not Freezing?

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Is your fridge chilling but your freezer’s feeling frosty? It’s a common dilemma. Figuring out why the refrigerator is working but the freezer not freezing can be overwhelming. Don’t worry, you’re not alone. This guide will walk you through potential causes and solutions to get your freezer back in shape. Let’s defrost this problem together!

Understanding the Freezer’s Cooling System

To know exactly why the refrigerator is working but the freezer is not freezing and their best remedies, it’s essential to understand how the cooling system works. The freezer relies on a series of components that work together to maintain low temperatures. These components include:

  • Evaporator Coils: Absorb heat from inside the freezer.
  • Condenser Coils: Release absorbed heat outside the refrigerator.
  • Compressor: Circulates refrigerant through the system.
  • Thermostat: Regulates the temperature inside the freezer.
  • Fans (Evaporator and Condenser Fans): Help circulate air over the coils.

3 Common Causes of Freezer Malfunction

1. Evaporator Coils Are Frosted Over

When the evaporator coils become frosted, they can’t effectively absorb heat, leading to a rise in freezer temperature. Frost buildup is often due to a malfunctioning defrost system.

Steps to Address Frosted Evaporator Coils:

  1. Unplug the refrigerator.
  2. Remove the panel covering the evaporator coils in the freezer.
  3. Inspect the coils for frost buildup.
  4. Manually defrost the coils using a hairdryer or leave the freezer unplugged until the frost melts.
  5. Check the defrost thermostat, timer, and heater for functionality. Replace faulty components as needed.

2. Faulty Evaporator Fan

The evaporator fan is responsible for circulating cold air from the evaporator coils throughout the freezer. If the fan fails, cold air won’t reach all parts of the freezer, causing uneven cooling.

Steps to Diagnose and Fix Evaporator Fan Issues:

  1. Listen for the evaporator fan running when the freezer door is closed.
  2. If the fan isn’t running, inspect it for obstructions or damage.
  3. Use a multimeter to test the fan motor for continuity.
  4. Replace the fan motor if it’s defective.

3. Malfunctioning Thermostat

A faulty thermostat can result in the freezer not reaching the set temperature, as it fails to trigger the cooling cycle at the correct time.

Steps to Test and Replace the Thermostat:

  1. Set the thermostat to the coldest setting and listen for the compressor to start.
  2. If the compressor doesn’t start, test the thermostat with a multimeter.
  3. Replace the thermostat if it shows no continuity.

Additional Factors to Consider

4. Condenser Coils Need Cleaning

Dirty condenser coils can cause the compressor to overheat and fail to maintain the freezer’s temperature. This issue is more common in older refrigerators.

Steps to Clean Condenser Coils:

  1. Unplug the refrigerator.
  2. Locate the condenser coils, usually at the back or underneath the refrigerator.
  3. Use a coil cleaning brush or vacuum to remove dust and debris.
  4. Plug the refrigerator back in and monitor if the freezer temperature improves.

5. Insufficient Freon/Refrigerant Levels

Low refrigerant levels due to leaks can hinder the freezer’s cooling efficiency. This issue requires professional intervention as handling refrigerants involves specialized tools and knowledge.

Steps to Address Refrigerant Issues:

  1. Look for signs of refrigerant leaks, such as an oily residue around the coils.
  2. Contact a licensed technician to assess refrigerant levels and refill if necessary.
  3. Repair any leaks in the refrigerant lines.

6. Defective Compressor

The compressor is the heart of the cooling system. If it’s defective, the freezer won’t be able to maintain the necessary low temperatures.

Steps to Diagnose and Replace a Faulty Compressor:

  1. Listen for any unusual noises from the compressor.
  2. Use a multimeter to test the compressor for continuity.
  3. If the compressor is faulty, it’s usually more cost-effective to replace the entire refrigerator unless it’s under warranty.

Preventative Maintenance Tips

Regular maintenance can prevent freezer not working issues before they start. Here’s how to keep your freezer in optimal working condition:

  • Clean Condenser Coils: At least twice a year.
  • Check Door Seals: Ensure they’re airtight to prevent warm air from entering.
  • Monitor Freezer Temperature: Keep it between 0°F and 5°F (-18°C to -15°C).
  • Defrost Regularly: If your freezer isn’t frost-free, manually defrost it periodically to prevent ice buildup.

When to Call a Professional

While many freezer issues can be resolved with some DIY troubleshooting, certain problems require professional Sub Zero freezer repairs. If you’re unsure about handling refrigerant, replacing the compressor, or dealing with electrical components, it’s best to call in a certified technician. Regular professional inspections can also help catch potential issues early, saving you from costly repairs down the line.

Conclusion

Addressing the root cause of why is your refrigerator working but the freezer not freezing can often be done with simple troubleshooting steps. By regularly maintaining your freezer and promptly fixing issues like frosted evaporator coils or faulty fans, you can ensure that it operates efficiently. If problems persist, don’t hesitate to seek professional help from us here at Sub Zero Repair Pros to avoid more significant damage.

FAQs

1. Why is my freezer not freezing but my fridge is ok?

This could be due to several reasons like a faulty defrost thermostat, clogged drain, or issues with the evaporator fan.

2. How do I fix my freezer not cold enough?

Check if the unit is plugged in, the temperature settings are correct, and the condenser coils are clean. If the issue persists, there might be a problem with the compressor or refrigerant.

3. How do I reset my freezer?

Unplug the freezer, wait for a few minutes, then plug it back in. Check if the temperature settings are correct. If the issue continues, there might be a more serious problem.

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